CUSTOMER SATISFACTION IS OUR TOP PRIORITY

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FAQs

The default prices are in USD, but you can change it to other currencies using the dropdown menu at the top right of the website.

Pricing varies based on the actual production costs of which we have no control. For example, material costs, color of product, size of the product, quantity of ink used to print the product, etc. may cause the prices to be different.

We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us at support@glocalmerch.com.

We want you to be 100% happy with your purchase. You have 30 days from the date your product is received to send it back to us for a full refund.

Return shipping is at your own expense. Once the product has been received, we will refund the full amount of your original purchase.

Contact us to start the return process.

You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

If you have made an error with your shipping address, simply email us at support@glocalmerch.com within 24 hours of placing the order with your order details and the correct shipping address. No correction can be made or refund provided after 24 hours of order placement.

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 15-25 business days.

Absolutely! Customer satisfaction is a priority for us – please contact us and we will be happy to assist you.

Since, we do receive a large number of emails, for a prompt response, please include any relevant information such as your order number (if applicable) when you email us.